The policies below set out a clear explanation of Eastbourne College’s data processing practices and how we safeguard your personal information. It explains what data we collect, why we collect it and what we do with it.
Eastbourne College is strongly committed to protecting the privacy of your personal information. Any data you provide will be held securely and in accordance with the General Data Protection Regulation 2018. Please read our Privacy Notice and our Data Protection Policy.
Who are ‘we’?
In this policy, whenever you see the words ‘we,’ ‘us’ or ‘our’, it refers to all those in Eastbourne College.
Your acceptance of this policy, and our right to change it
By using our websites, social media pages or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please do not use our sites or social media pages.
We may make changes to this policy from time to time. If we do so, we will post the changes on this page and they will apply from the time we post them.
What information do we collect?
We may collect and process personal information about you from the use of our sites. You may give us information about you by completing an online form, applying for services or corresponding with us or by email on the ‘Contact Us’ section. This includes information you provide when requesting a prospectus or making on online enquiry or application.
We use Google Analytics to collect information about how people use this website to inform improvements. This includes the collection of demographic data such as location, age, gender and interests that we may use to target certain demographics using Google Advertising, including re-marketing.
We also collect non-personal information such as pages accessed and files downloaded. This helps us to determine how many people use our sites, how many people visit on a regular basis, and how popular our pages are. This information doesn’t tell us anything about who you are or where you live. It simply allows us to monitor and improve our service. We partially collect IP addresses (the location of the computer on the internet). IP anonymisation has been set up so that Google Analytics does not store the full IPs.
How do we use the information?
- To process requests and applications received via online forms and to contact you regarding these matters
- To improve our website (based on how users navigate the website and feedback from users)
- To send periodic emails (if you have opted in)
We only use this information for the purposes intended. You will not receive any subsequent unsolicited communication from us or third parties.
What information do we share?
Your information will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service you have requested.
We may share your personal information within Eastbourne College.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your data when you submit or access personal information.
All information supplied via online forms is transmitted via Secure Socket Layer (SSL) technology.
Cookies
Small data files known as cookies are placed on your computer. They improve things by:
- Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- Remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it
- Measuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
Third party cookies collected on this website include:
- Google Analytics – standard implementation
- Google Advertising – to allow us to target Google advertising at certain demographic groups
- YouTube (Google) – we embed some videos from our YouTube account to add value to certain areas of content. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared
- Twitter – we may embed Twitter feeds on some pages. Twitter uses cookies to determine who follows the various links contained in these embedded feeds
- Facebook – we may embed Facebook feeds on some pages. Facebook uses cookies to determine who follows the various links contained in these embedded feeds.
- Google Maps – we may embed Google Maps on pages to show the location of various facilities. Google uses cookies to manage locations and to provide web analytics in terms of the number of times a map has been viewed and/or shared
- HotJar – We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
There are also cookies that store basic data on your interactions with WordPress, the content management system running our site.
To learn more about cookies and how to manage them, visit AboutCookies.org. You can opt out to prevent your data being collected by Google Analytics.
Questions about our policies
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website contact reception@eastbourne-college.co.uk.
